City of Austin Language Access Services Comments, Complaints, and Compliments Form

Office of Civil Rights | City of Austin
505 Barton Springs Road, 5th Floor, Austin, TX 78704
(512) 974-3251
E-mail


Your Feedback Matters: Your comments on this Language Access Services Form are appreciated and will help us improve the City of Austin’s language access services for limited English proficient (LEP) persons.

Form Instructions:

  • Choose whether you want to: 1) Report a Complaint; 2) Give Feedback (Comment, Compliment or Suggestion); or 3) BOTH
  • Fill out the corresponding section (Part 1 for complaints; Part 2 for comments, compliments or suggestions, or both Part 1 and Part 2 for both)

(Mail-in: If you prefer to mail in your feedback, you can download this PDF form and mail it to us.)


I would like to (choose one):*

General Information

Today's Date*
Name (If you are filling out this form for another person, please provide YOUR contact information.)
Address
Best Contact Method

Part 1. Report a Complaint

Date of Incident*
Time of Incident
:  
Location or Address of Incident
I have a complaint regarding: (Check all boxes that apply)

Thank you for submitting a complaint regarding the City of Austin’s language access services. We will contact you within 90 days.


Part 2. Give us Feedback (Comments, Suggestions and/or Compliments)